Security is our priority
Choose a secure and reliable platform, constantly improved by the Shoppingfeed technical teams.
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Infrastructure
Check the status of our services in real time.
Trust is at the heart of our relationship, which is why we will always be transparent. Simply check the status of our services, which are maintained at over 99.8% thanks to the continuous work of our teams.
You can subscribe to follow the status of our services in real time and be informed of the latest events.
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Hosting and data security
All our servers are hosted in Europe. All our data are duplicated in real time in 2 ultra secure data centers, geographically distant from each other, to prevent any possible problems and to ensure continuity of use of the Shoppingfeed services. These two sites are classified as Tier 4 according to the TIA-942 standards of the American National Standards Institute- Telecommunications Industry Association and guarantee an availability rate of 99.999%, thanks in particular to reinforced electrical and climatic infrastructures. Certified ISO 9001.2008, our data centers are attentive to their energy efficiency, incorporating cold corridors. They consume 50% of their energy from renewable sources.
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Data processing and RGPD
At Shoppingfeed we have always been sensitive to the issue of data protection and we did not wait for any regulation; it is an integral part of our service. As a processor we honor our obligations towards the RGPD and provide full transparency on our handling processes. Our DPO is at your disposal to answer all your questions.
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Cybersecurity
Your data is valuable to you. We implement the latest cyber security protocols and strategies to ensure the integrity and confidentiality of your data and protect it from attack. And as we are committed to always respecting security standards, our platform is audited every year by specialized firms.
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Data Retention
We apply rigorously GDPR protection principles such as Data minimization and Data retention. For your greater peace of mind, Shoppingfeed anonymizes your customer’s Personal Data 30 days after the closing of the order. Only the data essential to the proper functioning of the solution are kept. If you believe you have discovered a security vulnerability, please report it to us at security@shoppingfeed.com.